One Nation is committed to delivering a high standard of service to anyone who engages with our work. We are keen to hear from anyone who believes we have fallen short of the high standards we set ourselves. You can provide your feedback by email at firstname.lastname@example.org. or, alternatively, you can write to the following address:
2a Oxford street ,Batley, West Yorkshire, WF17 7PZ
Or call 0300 500 1000
You should register your complaint within three months of an incident occurring. We will acknowledge and provide an initial response to your feedback within 10 working days of receiving it. Whilst we expect to be able to resolve most complaints within that timeframe, if we need to conduct a more in-depth investigation, we will aim to provide you with a full response within 30 working days. If we are unable to meet that deadline due to exceptional circumstances, we will let you know.
Prices and information for all projects are subject to change.
For full project information and description please contact 0300 500 1000.